Privacy Policy

This policy explains how Salud En Ruta collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR).

This policy explains how Salud En Ruta processes your personal and medical data in accordance with current legislation.

Last update: May 10, 2025.

1. Data Controller

  • Data Controller: Salud En Ruta
  • CIF: B21724703
  • Address: C. Tintín y Milú, 12, Portal F, 5ºD, Barajas, 28042 Madrid
  • Phone:
  • Email: info@saludenruta.es
  • The business is responsible for processing the data collected through this site and the healthcare services provided.

2. Purposes of Data Processing

  • Provision of home healthcare services.
  • Administrative and accounting management.
  • Communication with the patient.
  • Compliance with legal obligations.

3. Legitimacy for Processing

  • Execution of a service contract.
  • Consent of the data subject.
  • Compliance with legal obligations.
  • Vital interest of the patient in case of emergency.

4. Categories of Data Processed

  • Identification data: name, surname, ID, address, phone, email.
  • Health data: medical history, diagnoses, treatments, test results, allergies.
  • Billing data: banking and payment details.

5. Data Recipients

  • Healthcare professionals collaborating with Salud En Ruta.
  • Insurance entities if the service is covered by insurance.
  • Public administrations and health authorities when required by law.
  • No international data transfers are made without the express consent of the data subject.

6. Rights of Data Subjects

  • Access, rectification, deletion, opposition, restriction, and portability.
  • To exercise these rights, contact us by email at info@saludenruta.es attaching a copy of your ID.
  • You may also file a complaint with the AEPD if you consider your rights have been violated.

7. Data Retention

  • Data will be kept for the time necessary for the intended purposes.
  • Medical records will be kept for at least five years according to Law 41/2002.

8. Security Measures

  • Salud En Ruta has implemented appropriate technical and organizational measures to protect personal data.
  • These measures adapt to the state of the technology, the nature of the data, and the risks to which they are exposed.

9. Data Protection Officer

  • Salud En Ruta has appointed a Data Protection Officer (DPO).
  • DPO Contact: info@saludenruta.es

10. Modifications to the Privacy Policy

  • Salud En Ruta reserves the right to modify this policy to adapt to new legal or industry practices.
  • Any changes will be announced in advance on this page.